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PayTo

Unlock faster, smarter and secure payments.

PayTo is the modern, fully digital alternative to direct debit and EFT. Your customer authorises a payment agreement once in their own banking app, then payments flow in real time, with no delays and no manual follow-ups.

Animated PayTo logo with a dollar sign and circular arrows
The basics

What is PayTo?

PayTo is a modern digital alternative to traditional direct debit and EFT, developed by the New Payments Platform (NPP) and supported by Australia’s major banks. It lets businesses set up payment agreements that customers authorise from within their own banking app.

Customers authorise an agreement once, then payments flow instantly. It marks a significant change in how Australian businesses collect payments, offering speed, flexibility and control.

PayTo via ZenPay

ZenPay brings PayTo together with industry-specific payment flows and enterprise-grade controls, making it easy to adopt and scale for any business or industry.

Unlike legacy direct debit, PayTo unlocks one-off, scheduled and recurring bank payments. It is a secure, compliant and frictionless alternative to traditional bank transfers, BPAY or EFT, and one that today’s digital-first consumers increasingly expect.

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A member approves a fortnightly gym membership by PayTo in their banking app
Illustration: a customer reviews and approves a PayTo agreement in their banking app.
Benefits

PayTo benefits.

Simple

Customers pay directly from their bank account, using a PayID or their BSB and account number.

Fast

Payments are processed 24/7, so there are no pending transactions and settlement is faster.

Transparent

Clear account information is available before approval, removing uncertainty for your customer.

Organised

No ongoing debit schedule is required, so it is easy to build and use for customers and businesses alike.

Prompt

Timely notifications when a payment succeeds or fails, or when a customer pauses or cancels an agreement.

Secure

PayTo payments and approvals use bank-grade technology and robust security.

How it works

How it works.

Create a PayTo agreement

You create a PayTo agreement with your customer, setting out the payment amounts, timing and conditions.

Customer authorises payment

Your customer reviews and approves the agreement in their banking platform.

Payments flow instantly

Once approved, payments are initiated in real time, directly from your customer’s account.

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Talk to our local team

Unlock the benefits of PayTo.

Speak with our team to explore how ZenPay can support your business with secure and flexible payment solutions.

Level 2, 6 Ossary StreetMascot NSW 2020

Get started with PayTo.

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