Get paid on time
With easy and automatic payments, you no longer have to rely on parents to remember to pay, so you can reduce arrears, payment chasing and bad debt.
ChildcareFee payments for centres and families
An easy, tailor-made payment solution for child care fees.
Integrate with your software, streamline fee collection, boost cash flow and save time.
All the ways to pay and get paid, in one place
For centre owners and directorsFee collection that runs on schedule
For familiesPay weekly, fortnightly or monthly
PCI DSS compliantCard data handled to the industry standard
AFSL 528678Held by ZenPay Pty Ltd
How it works
Set up once. Then let it flow.
Simple tools for centres and families, running on ZenPay, the Australian payments platform behind every Zenith brand.
For centre owners and directors
Less time reconciling. More time on the floor.
- Connect your centre softwareChildCare EasyPay integrates with your software, so fee collection runs from the records you already keep.
- Families set up onceNew families register online and choose how they would like to pay. No paper forms to chase.
- Fees collect on scheduleAutoPay collects automatically when fees fall due. Run a BatchPay whenever the centre needs to process payments itself.
- See every paymentYour centre login shows what has been paid, with confirmations sent to families by email or SMS.
Three ways to collect
Built for how centres get paid.
AutoPayAutomatic debits from a nominated card or bank account, weekly, fortnightly or monthly.
Centre BatchPayThe centre processes payments from each family's nominated card or bank account.
WebPaySecure online one-off payments for deposits, excursions and extra days.
ConfirmationsFamilies can choose to receive an email or SMS each time a payment is made.
Centre and parent loginsCentres and families each sign in securely to see and manage payments.
Works with your softwareIntegrates with your centre software to streamline fee collection.
CardBank accountWeeklyFortnightlyMonthly
For families
One less thing to remember.
- Register onceSet up online with your centre's details and nominate a card or bank account.
- Choose your rhythmPay weekly, fortnightly or monthly, whatever suits your pay cycle.
- Pay extras in a momentDeposits, excursions and extra days can be paid online as one-offs.
- Know it's doneOpt in to an email or SMS confirmation, and see your history in your parent login.
Easy for parents too
A choice of ways to pay.
Pay by bank account, debit card or credit card. Mastercard, Visa and American Express are accepted.
AutoPayAutomatic payments from your nominated card or bank account, weekly, fortnightly or monthly.
WebPaySecure online one-off payments for deposits, excursions and extra days.
ConfirmationsChoose to receive an email or SMS each time a payment is made.
Parent loginSign in securely to see and manage your payments.
Rewarding paymentsPay by credit card to earn reward points and benefit from your card's interest-free days.
CardBank accountWeeklyFortnightlyMonthly
Benefits to centres
Fee day, made easier.
Save time
Easy and flexible direct debit and online processing options, with software integration to help you save time and reduce administration.
Boost cash flow
Get paid faster with less payment chasing to boost cash flow in your business.
Easy for parents too
Make life easy for your parents with a choice of payment options, so you can focus on conversations about children, not payments.
Why one platform
One platform. Fewer moving parts.
ChildCare EasyPay runs on the same ZenPay core as school fees, rent and every other Zenith brand. For a centre, that means one standard of security, one licence and one local team behind every payment.
The engine behind every brand
ChildCare EasyPay runs on the same platform as School EasyPay and every brand in the family. One core, shaped for childcare.
Proudly Australian
An Australian payments company, focused on Australian centres and families.
Secure by design
PCI DSS compliant, so card data is handled to the payment industry's security standard.
Licensed
Australian Financial Services Licence 528678, held by ZenPay Pty Ltd.
Local support
The ZenPay support team is based in Mascot NSW, so help comes from people who know Australian centres.
Shaped for childcare
Fee collection, schedules that match pay cycles, and one-offs for excursions and extra days. Built around how centres work.
ChildCare EasyPay
FAQs.
Here are the answers to the most frequently asked questions about ChildCare EasyPay. For any other queries or questions, please do not hesitate to contact us.
General
What is ChildCare EasyPay?
With ChildCare EasyPay, Child Care Centres can accept payments by credit card, debit card & bank account. This convenient and rewarding service processes payments on behalf of the Parents and forwards the funds to the applicable Child Care Centre.
Will I have to cancel how I currently pay my Child Care Fees?
Yes. Once you submit a Registration Form, you need to make the necessary arrangements to terminate any other payment authorities you may have set up prior to registering with ChildCare EasyPay
Can I pay my fees to my Child Care Centre by ChildCare EasyPay?
ChildCare EasyPay is suitable for all Child Care Centres, however payments can only be made to centres set up to use ChildCare EasyPay. Click here if you would like to refer your centre to be set up with ChildCare EasyPay
Can I make payments with ChildCare EasyPay from my cheque or savings account?
In addition to Credit/Debit Card payments, Bank account payments can also be made to centres set up with ChildCare EasyPay. All payment methods available will be displayed on your online registration form when you set up your fee payments.
What is the easiest way to pay my child care fees?
‘AutoPay’ is the easiest way to pay – you will never have to think about paying your fees again. ChildCare EasyPay will automatically debit your fee from your nominated credit card, debit card or bank account when it is due.
Does ChildCare EasyPay automatically deduct payments?
If you selected ‘AutoPay’, ChildCare EasyPay will automatically pay your fees when they’re due. If your centre is setup with ‘Centre BatchPay’, the centre will deduct the payments on a regular basis. You will also have the option to receive a confirmation SMS or email.
Can I split my fees payment with another person?
Yes. If you aren’t the only one paying your child care fees it is possible to split them. Each person will need to register with ChildCare EasyPay and nominate the amount they wish to pay and which child this payment belongs to. When the payment is sent to the nominate child care centre, they will be able to see that multiple payments have been made for the one child.
How long after my payment has been made will my child care centre receive my fees?
Centres with ChildCare EasyPay will receive cleared funds on the fourth business day after the transaction has been processed. All payments made after 4.30pm AEST will be processed the following business day. To update your next payment date, click here.
How do I know if my fee has been paid?
With ‘AutoPay’ payments, you can assume your fee has been paid unless you receive notification from ChildCare EasyPay. You can also login to the website and check your payment history. For ‘Centre BatchPay’ if you are opted in for payment notification, you will receive an SMS or email confirmation when a payment is processed. You can also login to the website and check your payment history.
Can I make payments immediately (e.g. deposits, extra days, excursions) to my Child Care Centre?
You can make any initial or one-off payments such as these with your credit/ debit card direct to your Child Care Centre using WebPayTM. A centre can log on to the website and accept these one off payments or a parent can log on and make these one off payments. You should then complete a parent registration form to set up your subsequent ongoing fee payments.
Will I receive membership details when I register to ChildCare EasyPay?
With ChildCare EasyPay your membership number and details are sent to you via email.
Benefits
What are the benefits to me of using ChildCare EasyPay?
- Easy & Convenient Payment Options
- Pay By Bank Account, Credit Card or Debit Card
- Save Time & Hassle – Enjoy Peace Of Mind
- Opt in to receive FREE email/sms confirmations
- Earn Points & Extra Benefits – Pay By Credit Card
- Increase communication between Centre & Parents
- For more details about the many ChildCare EasyPay benefits, click here.
Change of details
What happens if I change Child Care Centres?
ChildCare EasyPay is suitable for all Child Care Centres, however payments can only be made to centres set up to use ChildCare EasyPay. If your new centre is setup to accept ChildCare EasyPay you can change centres by updating your details, if not click here if you would like to refer your centre to be set up with ChildCare EasyPay.
What do I do if I want to change my payment method?
Simply login to www.childcareeasypay.com.au and update your details. If you have a problem updating these details, feel free to contact us.
Cancellations, late and rejected payments
What do I do if I want to stop paying my fee with ChildCare EasyPay?
What happens if a payment through ChildCare EasyPay is rejected?
If a payment is rejected for any reason, you will receive a message advising you to contact ChildCare EasyPay to organise your payment. Before you do, check with your payment provider (bank, credit union etc) to ensure that everything is in order.
Will I incur a charge if a payment made through ChildCare EasyPay is rejected?
You may be charged a Failed Payment Fee if a payment fails during processing. This fee will be charged approximately 5 days after the failure. There are no Failed Payment fees for one-off online card transactions.
What happens if my credit card has expired?
Simply login to www.childcareeasypay.com.au and update your details.
What happens if I lose my credit card or I get a new one, resulting in a new card number?
Simply login to www.childcareeasypay.com.au and update your details.
Every industry
One platform. Every industry.
Childcare is one industry on the ZenPay platform. The same engine powers schools, property, travel, racing, business payments and household bills.
The platformZenPay
The payments engine behind every brand.
Visit
SchoolsSchool EasyPay
School fee collection for families and the business office.
Visit You are hereChildcareChildCare EasyPay
An easy, tailor-made payment solution for child care fees.
This page
PropertyPropertyPay
Rent, outgoings and levies, collected and matched.
Visit
RentRental Rewards
Rent payments for agents and their tenants.
Visit
TravelTravelPay
Payments for travel agents, with links and an API.
Visit
RacingThoroughbred Payments
Payments built for the racing industry.
Visit
BusinessB2Bpay
Pay suppliers by card. Powered by ZenPay.
Visit
HouseholdsPay & Earn
Household bills, with PAE Points. Powered by ZenPay.
VisitWhat centre directors say.
Centres across New South Wales, Victoria and South Australia use ChildCare EasyPay to collect their fees.
I was very hesitant to move to a direct debit system for fee collection and now I wish I had signed up sooner. Collecting fees using Child Care Easy Pay through the SmartCentral system is so easy. Submitting the fees for processing takes just a few minutes and payments are automatically recorded against the parent accounts so I don't need to spend time recording them manually.
Childcare Easy Pay have been wonderful to work with in our OSHC program over the last few years. They are always helpful when we have questions or issues and they are always quick to respond. We highly appreciate their service.
Great people. Great service. All enquiries / problems are resolved very quickly. Software is very user friendly too. 5 stars!
Childcare Easy Pay is amazing. Easy to use and customer service is awesome. Would totally recommend to everyone.
Childcare Easy Pay have always offered a supportive and friendly approach. I find the software user friendly and very reliable. No problems, great service.
Talk to us
Bring calm to fee day.
Talk to the ChildCare EasyPay team about collecting fees online for your centre. Our Mascot team sets you up and supports you.
Mascot, Sydney · 02 9556 7500
Support: 1300 108 542, Monday to Friday, 9.00am to 5.00pm (Sydney time) · info@childcareeasypay.com.au
Thanks, the ChildCare EasyPay team will be in touch.